Dear Canopy family,

For the safety of our employees, members, and community, we’ve made the difficult decision to close our branch lobbies starting Thursday, March 19th to walk-in traffic and temporarily suspend Shared Branching transactions until further notice.

Don’t worry, we’re still here to help with your financial needs by appointment only.  Please call us at 509.328.2900 to make an appointment with one of our compassionate Member Advocates.

For your teller transactions, our team is available via Teller Connect at our Drive-up locations downtown and in Spokane Valley from 7:30am – 6pm Monday through Friday. 

We know each story is different. We’re here to help you during this incredibly difficult time. If you’ve been financially affected, we have many options to help.

Watch for more information tomorrow (Thursday) with details regarding our Member Relief Loan. You will be able to apply for this loan online at any time starting March 19th.

Other services that may help you:

• Free cashier’s checks
• 3-month interest-only payments
• Skip your loan payment for 1-2 months
• Penalty-free term-share withdrawals
• No-fee debit card payments
• Free virtual financial coaching

Here are a few convenient ways you can access your accounts:

• Download & use the Canopy Credit Union mobile app

• Access your accounts via home banking

• Give us a call at 509.328.2900

• Utilize the CO-OP ATM network

• Access your accounts through telephone banking 509.328.8887

• Email us at [email protected]

As always, our members and employees are our top priorities.

Sincerely,

President/CEO