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how to request the deletion of your mobile app data
If you would like to request removal of your app accounts and related data, simply send an email request to [email protected].
The Google Play Store has implemented a requirement for Canopy Credit Union to provide our members with the ability to request removal of their app accounts and any associated data. This requirement is the latest of many recent compliance updates from Google and Apple related to user privacy and data safety.
One of our helpful staff members will be in touch with you to confirm the request is valid and initiate the process.
Upon execution of this request, Canopy Credit Union will delete all associated data held in our digital and internet banking system. This data will no longer be accessible or available to any party.
Your accounts will remain active, and your accounts transaction history will remain in our main system history as long as your accounts are open, but all Internet and Mobile Banking data will be deleted.
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If you should have any questions, please give us a call at any of our locations and we will be happy to assist you!